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Amazon.com Inc. founder and Chief Executive Jeff Bezos said the company needs a better vision for its employees following a recent vote among Alabama warehouse workers who rejected unionization.

“While the voting results were lopsided and our direct relationship with employees is strong, it’s clear to me that we need a better vision for how we create value for employees—a vision for their success,” Mr. Bezos said in a letter to shareholders Thursday. Mr. Bezos added that he didn’t take comfort in the outcome.

More than 70% of Amazon employees in Bessemer, Ala., who cast ballots voted not to unionize last week, giving the tech giant a victory in its biggest battle yet against labor-organizing efforts.

Mr. Bezos, who is set to step down as CEO in the third quarter and will remain chairman, also noted a few of Amazon’s pandemic-induced successes in the annual shareholder letter.

Spurred by record demand as lockdowns drew more people into online shopping, Amazon posted record profits, hired 500,000 workers and paid $91 billion in employee compensation. Mr. Bezos estimated that Amazon helped more than 200 million Prime members save $630 in the year. Small and medium-size businesses account for almost 60% of its sales.